1. Introduction The purpose of this Privacy Policy is to inform visitors to our website and our customers of the personal information that we will collect, the reasons for the collection, and how the information will be processed. We are committed to complying with data privacy legislation applicable to our services and business practices. We will take all reasonable measures to ensure that your personal information is processed lawfully, kept confidential and secure, and only retained for as long as legally required or for legitimate business interests.

2. Collection and Use of Information

Visitors to our Website: When you visit the iFox Host website, we collect:

• IP addresses

• Information about your operating system and browser type

This data is collected for network/system administration, aggregate reporting, and auditing purposes. We use cookies to collect non-identifiable data, which allows us to enhance your web experience. Cookies can be disabled in your browser settings; however, doing so may limit access to certain features.

Mobile App Users: When using our mobile app, we collect information to improve user experience, such as:

• App usage data

• Device identifiers (e.g., IP addresses)

• Operating system and browser type

This data is used for system administration, aggregate reporting, and auditing purposes.

Subscription to Services and Products: Personal information is collected when you:

• Purchase products or services

• Sign up for subscriptions

• Engage in transactions on our website

This information is required to deliver contracted services, issue invoices, and inform you of any updates to your account. iFox Host may share your information with service suppliers, ensuring confidentiality agreements are in place.

Correspondence: Any information you provide via email, phone, or written correspondence will be used solely to address your queries. Information may be shared within iFox Host or with third parties only as necessary to resolve your concerns.

Promotional Activities: We may contact you with promotional offers or updates related to our services. You may opt out of such communications at any time by following the instructions in our emails or by contacting customer support.

Other Uses: Personal information may be collected to ensure network integrity, improve our services, and comply with legal requirements. Any shared aggregated data will not be used to identify individual users.

3. Confidentiality and Security We apply reasonable security measures to protect the confidentiality of your personal information. Security measures include:

• Secure Socket Layer (SSL) encryption for transactions

• Access controls to prevent unauthorized access

• Data retention policies ensuring responsible disposal of personal information

Should a data breach occur, we will notify affected individuals via email or website notice and provide guidance on steps to protect your personal information.

We rely on customers to provide updated personal information, such as changes to contact details and billing information, to avoid service interruptions.

4. Public Spaces and Third-Party Sites Any information disclosed in public spaces (e.g., forums, chat rooms) is accessible to anyone visiting those spaces. iFox Host cannot guarantee the security of information shared in such areas.

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and recommend reviewing their privacy policies.

5. Minors iFox Host will not enter into service agreements with minors without explicit written consent from a parent or guardian. We do not knowingly market to minors.

6. Reservation of Rights iFox Host reserves the right to:

• Disclose customer information when required by law

• Share information with law enforcement to investigate illegal activities

• Monitor user activity for security purposes and to prevent unauthorized access

7. Amendments to Policy iFox Host reserves the right to update or amend this Privacy Policy at any time. Customers will be informed of major changes via website notice. Continued use of our services indicates acceptance of updated policies.

8. Contact Information If you have any questions regarding this Privacy Policy, please contact us:

• Email: support@ifoxhost.com

• Street Address: 87 Bailey Rd, Zandspruit, Roodepoort, South Africa

• Website: https://www.ifoxhost.com